Carpet care guides
No jargon, no upselling. Just practical answers to the questions Newcastle homeowners and renters actually ask us about carpets, rugs and upholstery.
If you're signing a new NSW lease with a dog or cat, two clocks matter.
Read the guideCarpet care is a separate, year-round job about household dust. It is not a storm shield, and your GP is the one to talk to about your own risk.
Read the guideRain through the ceiling and onto the carpet? Make the safety calls first: the NSW SES on 132 500 for a leaking roof (its crews make temporary repairs only), and leave the power off until a professional has checked it. Then photograph everything before you move it, and judge the carpet by what kind of water it was, how long it stayed wet and whether mould has appeared.
Read the guideOn a smoky day, close the house up, run a split system or ducted air conditioner on recirculate (never an evaporative cooler or a single-hose portable), put a correctly sized HEPA purifier in one small sealed room, and open everything up as soon as the smoke clears.
Read the guideMake it safe, stop the water, photograph the damage before you move anything, then get air moving, because SafeWork NSW's guidance for workplaces says to discard carpet that has been wet for more than 48 hours or shows visible mould growth.
Read the guideWho should not be in the room, the mask and kit to wear, three things not to do, and when carpet is past saving.
Read the guideSuction-only vacuuming and blotted spills for wool, dry methods only for jute, and a spring check for carpet beetle larvae.
Read the guideWhere fair wear and tear ends and damage begins, why the condition report decides it, and when a pet clause can require a professional clean.
Read the guideWhy the coastal climate matters, and a sensible cleaning rhythm for homes with pets, kids and busy hallways.
Read the guideA practical checklist to help your carpets pass the final inspection and protect your bond.
Read the guideHow to stay on top of dander, grit and the odd accident so your home stays fresh between cleans.
Read the guideReady when you are
Tell us the rooms, the fibres and what you are up against. We will come back with a clear, no-obligation quote for your Newcastle home or workplace.